How to Claim Your Weekly Benefits in New York
Claim each week so the NY Department of Labor pays your benefits.
New York Unemployment (DOL) Phone Number
| Phone | (888) 209-8124 |
| Hours | Mon-Fri 8:00 AM - 5:00 PM ET |
| Website | dol.ny.gov |
USA Customer Care is an independent guide — not affiliated with New York Unemployment (DOL). Official website: dol.ny.gov. Menus and numbers can change; always confirm on the official site.
Before You Begin
Filing a claim is not enough — you must claim your weekly benefits every week to be paid. Claim even while your case is under review, so you receive payment for those weeks once approved.
What You’ll Need
Have ready:
- Your NY.gov ID sign-in (or your PIN for the phone system)
- The gross earnings for any work during the week
- Your work-search records
Step-by-Step
- Each week, sign in at dol.ny.gov and choose to claim weekly benefits.
- Answer whether you were ready, willing, and able to work and report any earnings.
- Report gross earnings for the week you worked, even if not yet paid.
- Submit; if approved, payment posts to your direct deposit or debit card.
- To claim by phone, call 1-888-209-8124 during business hours.
Faster: Do It Online
Claim weekly benefits online at dol.ny.gov — available Monday-Friday 7:30 AM-midnight and all weekend, which is faster than the phone.
How to Claim Your Weekly Benefits in New York — FAQ
Claim as soon as you can; you can often still claim recent weeks. If too much time passes, call 1-888-209-8124 for help reopening your claim.
Online weekly claims are available Monday through Friday from 7:30 AM to midnight, and from Saturday morning through Sunday night.
New York Unemployment (DOL) Phone Numbers
| Telephone Claims Center | (888) 209-8124 Mon-Fri 8:00 AM - 5:00 PM ET |
| Deaf or hard of hearing | (888) 783-1370 Mon-Fri 8:00 AM - 5:00 PM ET |
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