How to Check Your Medicaid Application or Renewal Status
See where your Medicaid application or renewal stands, and avoid losing coverage.
Medicaid Phone Number
| Phone | (800) 318-2596 |
| Hours | 24 hours a day, 7 days a week (closed some federal holidays) |
| Website | www.medicaid.gov |
USA Customer Care is an independent guide — not affiliated with Medicaid. Official website: www.medicaid.gov. Menus and numbers can change; always confirm on the official site.
Before You Begin
After you apply, or when it is time to renew, you check your Medicaid status with your state agency — the office that runs your case. Keeping your contact details current is the biggest thing you can do to avoid losing coverage.
What You’ll Need
Have ready:
- Your application or case number (from your state agency)
- Your Social Security number and date of birth
- The online account login for your state Medicaid agency, if you set one up
Step-by-Step
- Contact your state Medicaid agency — find it at Medicaid.gov — since your state, not a federal office, processes your case.
- Sign in to your state Medicaid online account if you have one, or call your state's number.
- Have your case number, Social Security number, and date of birth ready.
- If you applied through the Marketplace, you can also call 1-800-318-2596 to check whether your information was sent to your state.
- Update your address and phone with your state agency so you receive renewal notices and do not lose coverage.
Faster: Do It Online
Most state Medicaid agencies have an online account where you can see your status, upload documents, and update your address. Find your state's site at Medicaid.gov.
How to Check Your Medicaid Application or Renewal Status — FAQ
Often it is because the state could not reach you or did not get requested information in time. Keep your address and phone current with your state agency and respond to every renewal notice.
It varies by state, but states generally decide within about 45 days (or up to 90 days if a disability determination is needed). Your state agency can tell you where your application stands.
Medicaid Phone Numbers
| Health Insurance Marketplace (Medicaid & CHIP referrals) | (800) 318-2596 24 hours a day, 7 days a week (closed some federal holidays) |
| Marketplace TTY (deaf or hard of hearing) | (855) 889-4325 24 hours a day, 7 days a week |
| Insure Kids Now (children's Medicaid & CHIP) | (877) 543-7669 |
More Medicaid Guides
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