Medicaid Phone Number
| Phone | (800) 318-2596 |
| Hours | 24 hours a day, 7 days a week (closed some federal holidays) |
| Website | www.medicaid.gov |
USA Customer Care is an independent directory. We are not affiliated with, endorsed by, or operated by Medicaid. Official website: www.medicaid.gov. The numbers below are verified against official sources — always confirm on the official site.
About Medicaid
Medicaid is a joint federal and state program that provides free or low-cost health coverage to eligible people with limited income — including many children, pregnant women, older adults, and people with disabilities. It is overseen by the Centers for Medicare & Medicaid Services (CMS) at the federal level, but each state runs its own Medicaid program, so the office you contact to apply, ask questions, or renew is your state Medicaid agency, not a single national hotline.
Because of that, there is no one "Medicaid phone number" for the whole country. The fastest national starting points are the Health Insurance Marketplace at 1-800-318-2596, which can screen you and send your application to your state, and Medicaid.gov, which links to every state's Medicaid agency and phone number. For children's coverage, Insure Kids Now (1-877-543-7669) connects families to Medicaid and CHIP in their state.
Most people reach out to Medicaid to apply, to check whether they qualify, to check an application or renewal status, or to update their address so they do not lose coverage at renewal. You can apply for Medicaid any time of year — unlike Marketplace plans, there is no open-enrollment deadline. Before you call, Medicaid.gov and HealthCare.gov let you find your state agency and start an application online.
Health Insurance Marketplace (Medicaid & CHIP referrals)
đ Official source: healthcare.gov â · ✓ Verified 2026-08-05
Common Health Insurance Marketplace (Medicaid & CHIP referrals) issues & fixes
Medicaid itself is run by your state, but this national Marketplace line can screen you for Medicaid and CHIP and send a qualifying application to your state agency. Use it if you are not sure whether you qualify or cannot find your state office. Have your ZIP code, Social Security number, and household income ready. To reach the office that actually manages your case, find your state Medicaid agency at Medicaid.gov.
Marketplace TTY (deaf or hard of hearing)
đ Official source: healthcare.gov â · ✓ Verified 2026-08-05
Insure Kids Now (children's Medicaid & CHIP)
đ Official source: insurekidsnow.gov â · ✓ Verified 2026-08-05
Common Insure Kids Now (children's Medicaid & CHIP) issues & fixes
A national line that connects families to Medicaid and the Children's Health Insurance Program (CHIP) in their state. Children often qualify even when parents do not. The representatives can point you to your state's children's coverage and how to apply.
Step-by-Step Guides
Medicaid — Frequently Asked Questions
Medicaid is run by each state, so there is no single national number. To apply or ask questions, contact your state Medicaid agency (find it at Medicaid.gov). Nationally, the Health Insurance Marketplace at 1-800-318-2596 (TTY 1-855-889-4325) can screen you and refer you to your state, and Insure Kids Now at 1-877-543-7669 helps with children's coverage.
Go to Medicaid.gov and select your state, or call the Health Insurance Marketplace at 1-800-318-2596. Each state runs its own Medicaid program with its own website, phone number, and application.
Apply directly with your state Medicaid agency, or through the Health Insurance Marketplace at HealthCare.gov (1-800-318-2596) — if it looks like you qualify, the Marketplace sends your information to your state to finish enrollment.
No. You can apply for Medicaid and CHIP at any time of year. There is no open-enrollment window like there is for Marketplace plans.
Generally your Social Security number, proof of income, household size, and citizenship or immigration status for those applying. Requirements vary by state, so check your state Medicaid agency's list.
Make sure your state Medicaid agency has your current address, phone, and email so you get renewal notices, and respond to any renewal or information request right away. If you are unsure, contact your state agency to confirm your renewal date.
Medicaid is income-based health coverage run by states; Medicare is federal health insurance mainly for people 65 and older. Some people qualify for both. For Medicare, call 1-800-MEDICARE (1-800-633-4227).
Call Insure Kids Now at 1-877-543-7669, or apply through your state agency or HealthCare.gov. Children often qualify for Medicaid or CHIP even when their parents do not.
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