Social Security Administration (SSA) Phone Number & Contact Information
Baltimore, MD · www.ssa.gov
Social Security Administration (SSA) Phone Number
| Phone | (800) 772-1213 |
| Hours | Mon-Fri, 8:00 AM - 7:00 PM local time |
| Website | www.ssa.gov |
USA Customer Care is an independent directory. We are not affiliated with, endorsed by, or operated by Social Security Administration (SSA). Official website: www.ssa.gov. The numbers below are verified against official sources — always confirm on the official site.
About Social Security Administration (SSA)
The Social Security Administration (SSA) runs the programs most Americans rely on at some point in their lives: retirement benefits, Social Security Disability (SSDI), Supplemental Security Income (SSI), Medicare enrollment, and Social Security cards and number changes.
People usually call the SSA to apply for or ask about benefits, to report a change of address or direct-deposit details, to replace a lost Social Security card, to sort out a payment that did not arrive, or to fix an error on their earnings record. The national 800 number below handles all of these, and a separate TTY line serves callers who are deaf or hard of hearing.
Many tasks no longer require a phone call at all. A free my Social Security account at ssa.gov lets you check benefit estimates, review your earnings history, change your address or direct deposit, and get benefit-verification letters online — often faster than waiting on hold. Your local field office can also help in person, and the national line can tell you which office serves your ZIP code.
National 800 Number
đ Official source: ssa.gov â · ✓ Verified 2026-07-11
Common National 800 Number issues & fixes
Use this line for benefit questions, applications, address and direct-deposit changes, missing payments, and card replacement. Automated services are available 24 hours a day; live representatives are available during the hours shown. Wait times are shortest early in the morning, later in the week, and later in the month.
TTY (deaf or hard of hearing)
đ Official source: ssa.gov â · ✓ Verified 2026-07-11
Step-by-Step Guides
Social Security Administration (SSA) — Frequently Asked Questions
Call early in the morning, later in the week, and later in the month — the first week of the month and Mondays are the busiest. You can also request a callback rather than waiting on hold.
Many things are faster online with a free my Social Security account at ssa.gov: benefit estimates, earnings records, address and direct-deposit changes, and benefit-verification letters. Call the 800 number for anything the online account cannot handle.
Have your Social Security number, date of birth, and, if your question is about a payment, your bank details or the date and amount in question. For someone you represent, have their information and your relationship or authorization ready.
Call (800) 772-1213, then say "agent" or press 0 when the automated system answers. See the step-by-step guide on this page for the full path.
In many states you can request a replacement card online through your my Social Security account for free. If you cannot do it online, the national line can tell you what documents your local office needs.
Yes. The TTY line is (800) 325-0778, open the same hours as the main line.
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