How to Check Your USCIS Case Status

Track a pending USCIS application or petition online with your receipt number.

U.S. Citizenship and Immigration Services (USCIS) Phone Number

Phone	(800) 375-5283
Hours	Mon-Fri, 8:00 AM - 8:00 PM ET (automated help 24/7)
Website	www.uscis.gov

USA Customer Care is an independent guide — not affiliated with U.S. Citizenship and Immigration Services (USCIS). Official website: www.uscis.gov. Menus and numbers can change; always confirm on the official site.

📌 Before You Begin

You do not need to call to check where your case stands — USCIS shows the current status online, updated as your case moves. Use this before phoning the Contact Center.

🧾 What You’ll Need

Have ready:

Your 13-character receipt number from your USCIS receipt notice (Form I-797), for example beginning with IOE, MSC, EAC, WAC, LIN, SRC, NBC, or YSC

🧭 Step-by-Step

Go to the Case Status Online tool at egov.uscis.gov/casestatus.
Enter your 13-character receipt number exactly as printed (letters then numbers, no dashes).
Read the current status and what it means; the page updates when your case reaches a new step.
For more detail — including your notices and the ability to ask a question — sign in to your USCIS online account at my.uscis.gov.
If your case is outside the posted processing time, follow the case-inquiry steps below.

💻 Faster: Do It Online

Check Case Status Online at egov.uscis.gov/casestatus, or sign in to your USCIS online account at my.uscis.gov to see the same status plus your full case history and notices.

❓ How to Check Your USCIS Case Status — FAQ

Where do I find my receipt number?

It is the 13-character code on your Form I-797C receipt notice, usually beginning with three letters (such as IOE, EAC, or WAC) followed by numbers. Enter it without spaces or dashes.

My status has not changed in months — is that normal?

Some cases stay at the same step for a long time. Check the posted processing time for your form and office at egov.uscis.gov/processing-times before contacting USCIS.

📞 U.S. Citizenship and Immigration Services (USCIS) Phone Numbers

USCIS Contact Center	(800) 375-5283 Mon-Fri, 8:00 AM - 8:00 PM ET (automated help 24/7)
TTY (deaf or hard of hearing)	(800) 767-1833 Mon-Fri, 8:00 AM - 8:00 PM ET
Military Help Line (1-877-CIS-4MIL)	(877) 247-4645

More U.S. Citizenship and Immigration Services (USCIS) Guides

How to Ask USCIS About a Case Outside Normal Processing TimeSubmit a case inquiry (e-Request) when your USCIS case is taking longer than expected.How to Talk to a Real Person at USCISReach a live USCIS Contact Center representative instead of the automated system.

All U.S. Citizenship and Immigration Services (USCIS) contacts →

✅ Steps verified 2026-08-05 against official sources. Independent guide — not affiliated with U.S. Citizenship and Immigration Services (USCIS).
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