United States Postal Service (USPS) Phone Number
| Phone | (800) 275-8777 |
| Hours | Mon-Fri 8:00 AM - 8:30 PM ET, Sat 8:00 AM - 6:00 PM ET |
| Website | www.usps.com |
USA Customer Care is an independent guide — not affiliated with United States Postal Service (USPS). Official website: www.usps.com. Menus and numbers can change; always confirm on the official site.
Before You Begin
You do not need to call to track a package — the same status the phone line reads is available online and by automated phone, 24/7. Start here.
What You’ll Need
Have ready:
- Your full tracking number (on your mailing receipt or shipping-confirmation email)
Step-by-Step
- Go to USPS.com and enter your tracking number in the tracking box.
- Or call the automated tracking line at 1-800-222-1811.
- Or sign up for free Informed Delivery to get daily emails with images of incoming mail and package status.
- Your tracking number is on your mailing receipt or shipping-confirmation email.
- If tracking hasn't updated for several days, follow the missing-package steps below.
Faster: Do It Online
Enter your tracking number at USPS.com, or sign up for free Informed Delivery to get daily emails with images of incoming mail and package status.
How to Track a USPS Package — FAQ
Not necessarily. A package can sit "in transit" without new scans for a few days, especially over a weekend. If it has not moved after several days, follow the missing-package steps.
Yes. 1-800-222-1811 is an automated tracking line — have your full tracking number ready to hear the latest status.
United States Postal Service (USPS) Phone Numbers
| USPS Customer Service (1-800-ASK-USPS) | (800) 275-8777 Mon-Fri 8:00 AM - 8:30 PM ET, Sat 8:00 AM - 6:00 PM ET |
| Package Tracking Line | (800) 222-1811 Mon-Fri 8:00 AM - 8:30 PM ET, Sat 8:00 AM - 6:00 PM ET |
| TTY / Relay (deaf or hard of hearing) | 711 Same as customer service hours |
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