How to File a Texas Unemployment Claim

Apply for Texas unemployment benefits online or by phone with TWC.

Texas Unemployment (TWC) Phone Number

Phone	(800) 939-6631
Hours	Mon-Fri 7:00 AM - 7:00 PM CT
Website	www.twc.texas.gov

USA Customer Care is an independent guide — not affiliated with Texas Unemployment (TWC). Official website: www.twc.texas.gov. Menus and numbers can change; always confirm on the official site.

📌 Before You Begin

Apply for Texas unemployment as soon as you lose work. The fastest way is online through Unemployment Benefits Services at twc.texas.gov; you can also apply by phone if you cannot use the website.

🧾 What You’ll Need

Have ready:

Your Social Security number and a valid ID
Your last employer's name, address, and your dates of employment
The reason your job ended and your total wages

🧭 Step-by-Step

Go to twc.texas.gov and open Unemployment Benefits Services; select Apply for Benefits.
Sign in with your TWC User ID or create one.
Enter your identity, employment history, and last-employer details, then submit.
To apply by phone instead, call the Tele-Center at 1-800-939-6631 (Mon-Fri, 7 AM-7 PM CT).
After applying, request payment every two weeks — you must request payment to be paid.

💻 Faster: Do It Online

Apply online at twc.texas.gov through Unemployment Benefits Services — log on with your TWC User ID (or create one) to file and manage your claim.

❓ How to File a Texas Unemployment Claim — FAQ

How soon should I apply in Texas?

Apply the first week you are unemployed. Your claim starts the week you apply, so waiting can delay or cost you benefits.

Do I have to look for work?

Yes. Texas requires you to register for work at WorkInTexas.com and make the required number of work-search activities each week to stay eligible.

📞 Texas Unemployment (TWC) Phone Numbers

TWC Unemployment Tele-Center	(800) 939-6631 Mon-Fri 7:00 AM - 7:00 PM CT
Tele-Serv (automated, 24/7)	(800) 558-8321 Automated services available 24/7
TTY / Relay (deaf or hard of hearing)	711 Same as Tele-Center hours

More Texas Unemployment (TWC) Guides

How to Talk to a Real Person at Texas TWCReach a live TWC representative about your Texas unemployment claim.How to Request Your Texas Unemployment PaymentRequest payment every two weeks so TWC pays your Texas benefits.

All Texas Unemployment (TWC) contacts →

✅ Steps verified 2026-08-07 against official sources. Independent guide — not affiliated with Texas Unemployment (TWC).
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